Privacy Policy

1. Introduction

This Privacy Policy applies to Arrow puzzle game (the “Game”), operated by Monova Tech Pvt. Ltd. (“we,” “us,” “our,” or the “Service Provider”).

It addresses information handled through gameplay, advertisements, integrated services, and communications you send us. Information processed on your device is distinguished from information transmitted to us or another organisation.

Where applicable law uses the term “data controller,” we act as controller for processing whose purposes and means we determine. An external provider's role depends on its actual activities and the arrangements governing those activities.

2. Gameplay Information

Player actions and puzzle state

The Game processes your interactions and the current puzzle state to respond to the actions you select. Information needed during play is distinct from information saved after a session or transmitted to another service.

Depending on the implemented features, retained information may include progress, completed puzzles, preferences, and other saved game records. These examples must be checked against the actual release; they do not establish that every category is retained.

Complete the gameplay-data disclosure: [List the actual game records and activity events processed, their purposes, and whether each remains on the device or is transmitted. Identify any player identifiers, remote recipients, cloud saves, public rankings, and records associated with hints or rewards. Remove features that are not implemented.]

Local processing and connectivity

Saving progress locally does not, by itself, establish that an advertising or analytics component receives no activity information.

Where a feature works without an internet connection, that capability is separate from advertisements, downloads, and other network-enabled services. The published disclosure must also identify any events stored for later transmission, if that behaviour exists.

3. Device Access and Permissions

The Game uses the device capabilities needed to display its interface and respond to player input. Processing display or input information locally is different from sending device information to an advertising provider.

A puzzle game's theme does not establish whether its installed code or integrated services use notifications, location, microphone, media, or other sensitive access.

Complete the permission inventory: [Identify each permission and special access actually used by the Game and its integrated components. State the purpose and any background use. Confirm notification services and tokens where applicable. Do not claim that sensitive access is absent without checking the released build.]

On Android, you can review available permissions through the Game's entry in device settings. Controls vary by device and operating-system version. Revoking access can affect the related feature but does not automatically erase information previously stored or transmitted.

4. Advertising, Measurement, and Other SDKs

Arrow puzzle game contains advertisements. Advertising software development kits, or SDKs, can communicate directly with their providers. That processing is part of the Game's data practices even when information does not pass through our own servers.

Advertising-related information

Depending on the deployed service, advertising processing can involve IP addresses, approximate location inferred from an IP address, advertising or installation identifiers, device and app details, ad impressions, interactions, and diagnostic information.

These are examples to verify, not a confirmed collection inventory for this Game. Relevant purposes can include displaying advertisements, measuring performance, detecting invalid traffic, and personalising ads where implemented and legally permitted.

Consent and advertising choices

Where applicable law requires consent before advertising-related device access or processing, the relevant activity must wait until valid consent has been obtained.

Non-personalised advertising does not necessarily mean that no information is processed. The final disclosure must explain the information still used by the actual provider and configuration.

Choosing to view a rewarded advertisement is not automatically consent to unrelated data use. Any required consent must address the specific processing involved.

External advertising destinations

Selecting an advertisement may open another website, application, or store listing. Information you independently provide there is handled by the relevant recipient. Its privacy policy does not replace our responsibility for processing inside this Game.

5. Other Information

Support communications

When you contact us, we receive your email address, message, attachments, and ordinary email delivery information. You may voluntarily include your device model, operating-system version, Game version, or a description of a puzzle-related issue.

Remove unrelated personal information from screenshots before sending them. Do not send passwords, payment-card details, unnecessary identity documents, or information about other players that is irrelevant to the request.

Accounts, purchases, and online features

Complete additional-service disclosures: [Confirm whether accounts, purchases, subscriptions, leaderboards, multiplayer features, or cloud synchronisation exist. For each implemented service, identify the information processed, provider, visibility, storage, and deletion procedures. Remove services that are not offered.]

6. Purposes and Legal Grounds

Gameplay information is processed to provide the functions you select. Advertising and technical information must be limited to the verified purposes described for the relevant services.

Information you send us is used to answer your communication, investigate reported problems, handle privacy requests, and meet applicable legal obligations. Where necessary and lawful, it may also be used to establish, exercise, or defend legal claims.

Complete the purpose and legal-basis mapping: [Identify each processing purpose and, where required, its legal basis. Specify any legitimate interests relied on. Explain which processing is necessary, which is optional, and the consequences of declining optional processing.]

You may withdraw consent for processing that relies on it without affecting earlier lawful processing. Installing the Game, accepting general terms, or continuing to play does not replace separate affirmative consent where required.

7. Information Disclosures

Routine disclosures must be identified in the completed gameplay and provider sections. Each disclosure must explain the information, recipient or recipient category, and purpose.

Email delivery and storage providers process information necessary to handle messages you send us.

Information under our control may also be disclosed where necessary and legally permitted to comply with binding legal requirements, protect people's safety, investigate unlawful activity, or establish, exercise, or defend legal claims.

Relevant records may be involved in a merger, acquisition, reorganisation, or transfer of business assets, subject to applicable privacy protections and any required notice or consent.

When you independently share a screenshot or game result, the recipient receives the information you send. Deleting your local copy does not recall copies already received or saved by others.

Whether advertising arrangements constitute a sale, sharing for cross-context behavioural advertising, or targeted advertising depends on the actual practices and applicable law. This draft makes no unverified claim that information is never sold or shared.

Data linked to a device or player identifier is not necessarily anonymous. Removing a person's name alone does not establish irreversible anonymisation.

8. Storage and Data Retention

Game records and provider information

Retention must distinguish temporary puzzle state, saved progress, preferences, any remotely held records, advertising data, and backups.

Restarting a puzzle, clearing a level, or closing the Game does not necessarily delete saved records or information already transmitted to another service.

Support and privacy requests

The proposed retention rule for correspondence is to retain identifiable information while resolving the request and necessary follow-up. Further retention is limited to a specific continuing need, such as an unresolved dispute or applicable legal obligation.

Information no longer needed for those purposes is to be deleted or irreversibly anonymised. A limited record of a privacy request and its outcome may be retained where necessary to demonstrate appropriate handling.

Device backups

On Android, app configuration, operating-system version, and device settings can determine whether backup or transfer services preserve or restore local app data. Those copies can have a separate lifecycle from the currently installed Game.

9. Your Choices and Data Deletion

Manage local information

Use implemented game controls to manage saved information. Android's app-storage controls can clear app-specific data. Preserve anything you need before clearing storage or uninstalling.

Clearing only the cache is not necessarily the same as deleting saved progress. Manage backups, shared screenshots, and information held by external services separately.

Advertising settings

Supported Android devices provide controls to reset or delete the advertising ID. Available menus vary by device and version.

These controls do not necessarily remove advertisements, erase previously collected records, or replace consent and opt-out controls required within the Game.

Submit a privacy request

Email rajesh@monovatech.com with the subject Arrow puzzle game — Privacy Request.

Explain the request and identify the relevant information where possible. Do not send passwords, unnecessary identity documents, or an entire save file with an initial request.

We will handle information under our control and coordinate with processors where required. Where another organisation independently controls information, its applicable request procedure must also be identified.

Verification, where necessary and legally appropriate, will be proportionate. Where a lawful retention exception applies, we will explain the relevant reason to the extent permitted by law.

Uninstalling the Game does not automatically submit a deletion request, remove provider-held records, close an account, or cancel a subscription.

Complete release-specific deletion instructions: [Provide the actual steps for deleting local and remote game information. If account creation is supported, include the in-game account-deletion process and external deletion resource. Identify relevant backup timelines and lawful exceptions.]

10. Your Privacy Rights

Your rights depend on your location, applicable law, and the processing involved. Legal conditions and exceptions may apply.

European data-protection rights

Where the General Data Protection Regulation applies, rights may include access, correction, erasure, restriction, portability, objection, and safeguards concerning certain automated decisions. You may withdraw consent where processing relies on it and complain to the competent supervisory authority.

California privacy rights

Where the California Consumer Privacy Act, as amended, applies, eligible residents may have rights to know and access information, correct inaccuracies, request deletion, opt out of sale or qualifying sharing, limit certain sensitive-information uses, and exercise rights without unlawful discrimination.

The published policy must identify applicable sale or sharing practices and actual opt-out methods, including recognition of legally applicable opt-out signals.

Handling requests

Contact us using Section 15. We will respond within applicable legal time limits. Authorised agents may act where permitted. Verification will not be imposed where prohibited.

Where required, a refusal will include its reason and the available review or appeal procedure.

11. Children's Privacy

A puzzle theme does not establish the Game's intended age group. Player identifiers and advertising-related data can fall within children's privacy protections where the relevant law applies.

Where parental authorisation, child-specific advertising restrictions, or other protections are required, they must be implemented before the relevant processing begins.

A parent or guardian who believes a child's information has been handled unlawfully may contact us. We will review the concern and take the action required by applicable law.

Complete the audience disclosure: [Identify the actual intended audience and any justified age restriction. Confirm required age screening, parental authorisation, and child-related advertising settings. Do not infer compliance from a store content rating.]

12. International Processing

Monova Tech Pvt. Ltd. is based in Nepal. Information you send us may be handled there and by providers involved in delivering or storing your communications.

Advertising and other remote services may involve processing in additional countries where those services are used.

Complete international-transfer disclosures: [Identify relevant processing locations. Where international-transfer restrictions apply, describe the safeguards actually used and how users can obtain information about them. Do not claim an unverified contractual mechanism, adequacy decision, or certification.]

13. Security and Personal-Data Incidents

Personal information requires safeguards appropriate to the information and risks involved. Relevant protections include storage, transmission, access, diagnostics, backups, and provider handling.

Complete the security disclosure: [Describe verified technical and organisational safeguards, including protection of SDK traffic and any remotely stored player information. Do not claim encryption, audits, certifications, or access controls that have not been established.]

No electronic storage or transmission method can be guaranteed completely secure. Protect access to your device and any associated accounts or backups.

If an incident involving information under our control requires notification, we will notify the relevant authorities and affected individuals as required by applicable law.

This privacy-policy page

This HTML document contains no scripts, tracking pixels, externally loaded fonts, or embedded advertisements. Its hosting server may separately process connection information and access logs. The document alone does not establish the hosting service's logging practices.

14. Changes to This Privacy Policy

We may revise this policy when the Game, its providers, our procedures, or applicable requirements change. The published version will show its last-updated date.

Where additional notice or consent is required for a material change, we will provide that notice or obtain consent before the relevant processing begins.

Updating this document does not replace a required in-game disclosure, permission request, consent mechanism, or deletion control.